Setting the Standard in Fire / EMS Dispatching

Heartland Communications
Facility Authority

Our Mission is to serve as the vital link between our communities and first responders, ensuring prompt and compassionate delivery of Fire and EMS services during emergencies.

By living our mission, we aim to make our communities safer, healthier, and more resilient by ensuring that help is always just a phone call away when it matters most.

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Heartland Communications: Behind the Call

Heartland Communications staff recently worked with the SanteeTV to create the below video. This joint project was put together in effort to educate the public on what happens inside the walls of Heartland Communication’s fire and medical dispatch facility. HCFA is made up of many, diverse, dedicated staff members that work as a team to serve and protect our community.