Operations

  • Supervises and manages emergency service dispatching within the 911 Communications Center.

  • Oversees staffing, scheduling, hiring, training, evaluations, operations coordination, and administrative tasks.

  • Handles personnel issues and ensures smooth center operations.

  • Works directly with fire agency Chief Officers on operational updates and assignments.

Operations Key Responsibilities


Forms

Employee Roster Change

Form to add new, update or remove employee.

Employee Roster Change Form

New Apparatus / Update Apparatus Form

Form for central zone personnel to request apparatus changes in the CAD. Can be used for adding new apparatus or updating existing.

Central Zone Apparatus Form

Response Plan Change Form

Form for central zone personnel to submit CAD response plan changes.

Response Plan Change Form

Documents

Strike Team Rotations
Overhead Availability By Agency

Contact Us

Operations Manager

Kristan Johnson

Contact Kristan Johnson

Phone: 619-441-5555